GETTING STARTED WITH US
Everything you need to know to begin therapy with confidence.
Start your therapy journey with confidence.
Beginning therapy is a courageous step, and we’re here to make it simple. Whether you’re seeking support for anxiety, relationships, creative burnout, or life transitions, our team will guide you every step of the way, from your first inquiry to your first session (and beyond).
We know that taking the first step toward therapy can feel uncertain, and it’s completely normal to have questions about where to begin. That’s why our process is designed to be transparent, personal, and supportive from the very start. Our Client Care Team will walk you through each step, from understanding your needs to matching you with a therapist who feels like the right fit. You don’t have to navigate it alone; we’re here to make the process clear, compassionate, and tailored to your goals, so you can start therapy with confidence and clarity.
Feeling overwhelmed by starting therapy?
5 Simple Steps to Get Started at Insight Therapy
Starting therapy can feel like a big decision, but getting started with us is simple. Our process is designed to be clear, supportive, and tailored to your needs from the very beginning. In just five easy steps, you’ll move from filling out your questionnaire to meeting your therapist for your first session. Every step is guided by our Client Care Team, so you’ll always know what to expect along the way.
Fill out our Therapist Matching Questionnaire
Receive your personalized matches
Schedule consultations
Fill out intake paperwork
Have your first session
Fill Out Our Therapist Matching Questionnaire
1.
Start by completing our brief matching questionnaire. It only takes a few minutes and helps our Client Care Team understand your goals, preferences, and availability. Your answers allow us to connect you with therapists who are best suited to your needs and schedule.
Within 1–2 business days, you’ll receive personalized therapist recommendations from our Client Care Team. Every match is made by a real person — not an algorithm — so you can trust that your options are thoughtful, informed, and aligned with what you’re looking for in therapy.
Receive Personalized Matches
2.
Schedule Complimentary 30-Minute Phone Consultations
3.
Once you receive your matches, you’ll have the opportunity to schedule free 30-minute consultations with any therapist you’d like to meet. These meetings are a chance to ask questions, get a sense of each therapist’s style, and see who feels like the best fit before beginning ongoing sessions.
After you’ve found your therapist and scheduled your first session, you’ll receive an email from our secure client portal with your intake paperwork. This includes essential forms that help your therapist learn more about you and prepare for your first session. Please fill these out at least 24 hours before your first session to ensure that your therapist has time to review them before meeting with you.
Fill Out Intake Paperwork
4.
Have Your First Session
5.
Your first session is a chance to connect, share what brought you to therapy, and start building a supportive relationship with your therapist. There’s no need to prepare — your therapist will guide the conversation and help you feel comfortable as you get started.
If you’re meeting in person, you’ll receive a personalized PIN code to access our Midtown suite. You can check in using our iPad receptionist and relax in our peaceful waiting area, where you’ll find complimentary tea and filtered water. Your therapist will meet you in reception when it’s time for your session.
If you’re meeting via telehealth, you’ll receive a secure session link a few minutes before your appointment. Log in from any private, comfortable space, and connect with your therapist face-to-face through our secure platform.
From there, you and your therapist will continue meeting at a pace that supports your goals, adjusting frequency and focus as your needs evolve.
Still Have Questions?
You don’t have to figure it all out on your own. Our Client Care Team is here to answer your questions, help you navigate the process, and make sure you feel supported every step of the way. Whether you’re unsure which therapist might be the best fit, want to learn more about out-of-network benefits, or just need a little extra guidance before starting, we’re here to help.
